It is important for business travelers to reach out to the right person in need of trouble. Corporate travel agents have the experience and professionalism to relieve stress for both the traveler and the business.
What you need to consider as corporate travel increases?
Business Travel Barometer reported that corporate travel is witnessing accelerated growth. However, when managed poorly, it may no longer be an advantage for companies and, in fact, can become a burden. There are some factors that corporations and CTAs should consider to get the best of the time they spend traveling.
Adopt a travel policy
The company must define a travel policy that is applicable and respected by travelers at all levels. This policy should be used to set standards that will help to further improve business travel. Finally, it will help reduce the costs of the entire package.
Do not limit the autonomy of the traveler
The management is responsible for budgeting the travel policy that helps improve cost management however, it is also essential to give a degree of autonomy to the traveler. The policy should be flexible enough to allow the employee to tailor the trip to suit the situation.
Traveler safety should be a major concern
Business travelers need to have security in place. The company must meet its definition of standards to ensure the integrity of the employee. CTAs should have reliable partners travel insurance, airlines, hotel chains, etc.
This is rightly called the traveler-centricity age and with the evolution of the new era of personalized travel; That is leading to the research and development of a number of new so-called smart services. The prospects for handling and control of travel have changed a lot since the past and the focus has shifted more on the traveler and the productivity of each trip. It has become essential to keep travelers having the highest ROI on every trip. The new generations of young employees and managers, who have grown up and live in the digital age, are moving up as travelers. It has become essential to recognize the need for greater flexibility by recognizing that employees who travel on corporate travel also consider a percentage of their travel as a leisure outlet. With increasing globalization and increasing companies sending their staff abroad to the network and connecting with their offshore prospects / clients / suppliers, corporate travel is a highly profitable tourism segment. Before discussing how tourism companies can better serve business travelers, let us first see why they prefer to use specialized corporate agencies over traditional agents
Why do companies use Corporate Travel Agencies?
This could be the most basic question for a travel agency as to why they need to use specialized travel agencies when there are plenty of regular travel agents in the market. Here is the importance of corporate travel agencies that have online systems that allow business travelers access to their full itinerary.
The following information is available to users of the CTA: –
Details of the complete commercial itinerary
Updated flight tracking details (including delays or delays)
Transparent details of additional costs such as baggage fees or in-flight fares
Travel alerts, if any, in the designated area
Full and up-to-date details on visa acquisition policies and identification requirements
Need for foreign exchange and conversion rates
What do corporate clients expect from Corporate Travel Agencies?
Corporate agencies tend to have tie-ups with hotels, car rentals, flights, etc., giving them access to lower rates that can only be used by frequent business travelers. Discounted rates are not the only advantage, as they also offer flight upgrades, room upgrades, and VIP check-in lines as needed.
Obligation to care
Risk management is one of the main points of emphasis for corporations. Corporate customers are enabling new policies and improved technologies to monitor the location of employees in an emergency, especially when traveling to foreign destinations. For example, Concur Risk Messaging helps identify travelers who travel the world and alerts them with an alternative travel arrangement as needed.
Focusing on MICE
The meeting industry is an important growth sector and the trend of corporate travel is developing in it. Corporate travel agencies should begin to better align the various meeting acquisition methodologies with their transitory travel supplies. One of the ways could be to expand the variety of meeting services by incorporating incentive trips within it.
Invest in technology
A more accentuated focus on increasing value and becoming more focused on the traveler can be done by introducing friendly mobile technologies. Mobile and large data are arguably the two most important technological investments that any corporate travel agency should focus to make its platform more attractive.
Analysis of business trips after Brexit
Following Brexit, ACTE and CAPA shared their speculations. According to them, the greatest short-term effects in the travel industry will come from the weakening of the pound against other world currencies. Greeley Koch, executive director of the Association of Corporate Travel Executives, said that the business travel industry will tend to currency fluctuations; With some companies taking advantage of the weaker pound and traveling more, while others can withhold business travel until world markets find their own level.
Impact of terrorism on corporate travelers
Policymakers and travel managers should be guided by the growing terror scare. For executives and staff who travel on behalf of companies, travel agencies and corporate travel agencies (CTAs) must demonstrate security of their safety through travel policies. More than likely, surveys of corporate travelers reflect the general concern of global business travelers over the wave of terrorism. However, there is no denying the fact that the terrorist threat is changing the patterns of business travel. The key impact of this is to keep in mind that companies that provide travel services for business travelers need to improve their focus on the security and associated risks in providing services to corporate clients. According to a recent finding, travel managers have a greater estimate of the effectiveness of their policy to address risk compared to skeptical business travelers.